Savant


FAQs

Contact Us  

What browsers are supported?  

What products are available in the store?  

Why can’t I log into the Savant Customer Community?  

Can I use the store to place Demo/Promotional orders?  

What is the Savant Customer Community?  

What is the maximum number of carts that are shown in the Add to Cart button list?  

Who has access to View/Edit Carts pages?  

How do I delete a cart?  

Why can’t I delete a cart that is Processing?  

What is the difference between Shopping Carts, Open Orders, and Closed Orders?  

What does Duplicate Order do?  

Why am I being charged sales tax?  

Which items count toward free shipping?  

How to make an address sales tax exempt?  

What is the order cutoff time for same day shipping?  

How do I update an address so that no signature is required?  

How do I mark an address as no longer used?  

How do I delete an address?  

What happens when I delete an address?  

How do I add or change my default account Sell-to, Ship-to or Bill-to address?  

When adding a new address on the Shipping page, why shouldn’t I choose a different addressee?  

How do I add a new contact?  

How to enable additional Savant Community Users?  

What are the Community User Types?  

Why can’t I modify some fields in my account?  

How do I change my email subscriptions and define which order-related emails I receive from Savant?  

Why can’t I delete a cart that is “Processing”?